TRANSFORMATION

After acquiring a business or creating some other transformation, usually a direction is needed. We have helped multiple clients to formulate joint plans with a new setup in order to build a solid foundation for the future.

Without having the difficult prioritization discussions or having a shared vision of the to be state, risk of overlaps and delays grows significantly. Through having an external advisor, the discussions are also more neutral and enable better decision making.

Our approach includes detailing everything from overall strategic direction to processes, people, roles, organization, tools and KPIs. This way we make sure that all angles are covered. Our goal is always to push for decisions that everybody can accept, which should also create alignment within the organization.

Scale is power in today’s business world, which means that growing organically and inorganically is a major business driver. At a certain point in a company's growth trajectory, there are stages, where a more harmonized and joint approach is needed to leverage more scale from different functions as well. This may be because of a major technological threat that is disrupting businesses or that the organization wants to have more impact from its investments. In practice this means creating a new organization and operating model to satisfy the strategic needs of the organization.

Formulating a to-be state that will satisfy the strategic goals is the first and foremost of these steps, after which a strong change team is needed for a long term strategic journey. The transition can be done through a functional basis or joining certain organizations together as a pilot to see if results are reached. However, the key questions are usually related to talent management, communication and business enabling technology choices, which all needs to be done carefully. Through our carefully selected approach, our clients can have a real business impact without the fear of major risks realizing.

In today’s increasingly competitive markets, companies need to have a proactive stance towards the efficiency of operations - to maintain cost competitiveness,  maximize shareholder returns and fund the investments to new development. Occasionally external shocks (e.g. covid pandemic or aggressive entry of disruptive challenger) put sudden pressure on profitability and require companies to carry out efficiency programs. CIVITTA has vast experience in designing and executing profitability improvement programs, where we analyze Client operations thoroughly to identify opportunities and plan pragmatic ways to capture the gains without risking topline growth or future competitiveness.

Process maturity is one of the most critical things in today’s business world. As we are moving towards being more and more efficient, while also increasing the amount of our information systems, we need to be also more aware of the processes and the interfaces of different process steps. Building understanding of the processes enables optimization capabilities and also increases the ease to transform business success to other regions or business units. Developing process maturity, however, is a long journey as these things do not come natural to the employees. However, there are clear steps you can take to push the thinking while also creating benefits for the organization.